Privacy Policy

When you conduct a transaction on our website, as part of the process we collect personal information you give us such as your name, address and email address. We'll only use your details to give you information or updates about your booking so we can make sure you have the best possible experience with us.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


All your personal information is stored securely and won't be shared, sold or exchanged with anyone, ever.

If you've joined our mailing list, you agree we can send you news about our business, special offers, events and information we think you'll be interested in. If you decide you're no longer interested, you can unsubscribe, or if you want to access or update your contact details, just get in touch to let us know.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at


By completing the check-out process you confirm that the host can take photos of you at any Healing Hearts through Creativity with Trixi's Creations event and can use and/or publish those photos, and any you post to any Healing Hearts through Creativity with Trixi's Creations social media page or group, in print or electronically for any lawful purpose including publicity, advertising and on our website. If you don't want your picture taken/used for these purposes, please let us know. We want to respect your privacy so will do our best not to include you in the pics or crop you out before we post them anywhere.